Terms & Conditions

Terms and Conditions for Happy Arena Flowers

Last Updated: September 04, 2025

Welcome to the Happy Arena Flowers website. These Terms and Conditions govern your use of the https://haflowers.ae/ website and all associated services provided by HAPPY ARENA FLOWER TRADING L.L.C. Please read these Terms carefully before using our Site.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use this Site.

1. Governing Law and Jurisdiction

  • “United Arab of Emirates is our country of domicile”.

  • “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates”.

  • The courts of the Emirate of Dubai shall have exclusive jurisdiction over any dispute or claim arising from your use of this Site.

2. Website Ownership and Use

  • “HAPPY ARENA FLOWER TRADING L.L.C” maintains the https://haflowers.ae/ Website.

  • All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of HAPPY ARENA FLOWER TRADING L.L.C or its content suppliers and is protected by international copyright and intellectual property laws.

  • You are granted a limited, revocable license to access and make personal use of this Site. This license does not include any resale or commercial use of the Site or its contents.

3. User Account and Eligibility

  • ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’.

  • By using this Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.

  • ‘’User is responsible for maintaining the confidentiality of his account’’, including your password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

4. Payment Terms

  • ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’. We may also offer other payment methods which will be clearly displayed at checkout.

  • ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.

  • All prices are in United Arab Emirates Dirhams (AED). While we strive for accuracy, errors may occasionally occur. We reserve the right to correct any errors in pricing and to cancel any orders arising from such errors.

  • ‘’Cardholder must retain a copy of transaction records and https://haflowers.ae/ policies and rules’’. We recommend you print or save a copy of your order confirmation and these Terms for your records.

5. Order Acceptance and Delivery

  • The receipt of your order confirmation does not signify our acceptance of your order; it is only an acknowledgment that we have received it.

  • We reserve the right to accept or decline your order for any reason, including without limitation, the unavailability of product, errors in the description or price of the product, or issues identified by our credit and fraud avoidance department.

  • Delivery times provided are estimates only and are not guaranteed. We are not liable for any delays in delivery caused by third-party courier services or unforeseen circumstances.

6. Sanctions Policy

  • ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’. In accordance with international trade laws and economic sanctions, we prohibit the use of our Site and services by individuals and entities located in, or under the control of, jurisdictions subject to comprehensive OFAC sanctions or included on any sanctioned parties list.

7. Product Descriptions and Images

  • We attempt to be as accurate as possible in describing our floral arrangements and products. However, we do not warrant that product descriptions, colours, or other content on the Site are entirely accurate, complete, reliable, current, or error-free.

  • Fresh flowers are natural products and may vary slightly in colour, size, and shape from the images shown on the website.

8. Limitation of Liability

  • To the fullest extent permissible by law, HAPPY ARENA FLOWER TRADING L.L.C shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or connected to the use of this Site or the inability to use this Site, even if we have been advised of the possibility of such damages.

9. Indemnification

  • You agree to indemnify, defend, and hold harmless HAPPY ARENA FLOWER TRADING L.L.C, its officers, directors, employees, agents, and licensors from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account.

10. Changes to Terms and Site

  • We reserve the right to make changes to the Site, our policies, and these Terms at any time. Your continued use of the Site following the posting of changes will mean you accept those changes.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us to go to contact page

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